Client Success Manager II — Real Estate Growth | Hybrid

Luxury Presence; Phoenix (AZ); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Performance-based bonus

Equity

Full benefits

Job summary

Luxury Presence is seeking a Client Success Manager II to join our growing Client Success team. You will guide the build and design of award-winning websites for our highest tier clients.

Your role includes managing the client lifecycle from onboarding to renewal, aligning strategy with brand and marketing goals, and driving ongoing value across campaigns. You’ll partner with sales, marketing, and product to ensure rapid delivery and delightful outcomes.

Qualifications

• 2+ years experience managing a book of business (e.g., Custom Success, Account Management, or related role)
• Working knowledge of SEO, Social, Content and/or Paid Media
• A track record of results-oriented success built on data and analytics
• Prior success as a result of your innovation
• Previous success working in fast-paced, high-volume environments and delivering every time
• Experience with platforms like Squarespace, Shopify, WordPress etc.

Responsibilities

• Lead strategy with clients, set expectations, and provide reassurance during escalations
• Manage implementation and ongoing campaigns across client portfolios
• Collaborate across departments to communicate deadlines and expectations
• Continuously enhance marketing tools and processes to improve results

Skills

Client relations

Project management

Cross-functional collaboration

SEO knowledge

Data-driven decisions

Strategic thinking

Excellent communication

Revenue expansion

Tools

Squarespace

Shopify

WordPress

Job description

Luxury Presence is seeking a Client Success Manager II to join our growing Client Success team. You will guide the build and design of award-winning websites for our highest tier clients.

Your role includes managing the client lifecycle from onboarding to renewal, aligning strategy with brand and marketing goals, and driving ongoing value across campaigns. You’ll partner with sales, marketing, and product to ensure rapid delivery and delightful outcomes.