Client Success Manager: Growth & Retention in FinServ

Horizon Prime Corp.; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Professional development opportunities

Job summary

Horizon Prime Corp. in Pittsburgh, PA is seeking a Customer Success Manager to ensure client satisfaction with our financial services products and services.

You will drive client relationships, identify opportunities for improvement, and deliver exceptional support from our headquarters. The role works with cross-functional teams, monitors client data, and develops strategies to enhance retention and growth.

Qualifications

• Bachelor's degree in business, finance, or a related field.
• 3–5 years of experience in customer success or a similar role.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Monitor client satisfaction and provide timely support and guidance.
• Develop strategies to enhance client retention and growth.
• Collaborate with sales and product teams to meet client needs and serve as the primary client contact.

Skills

Client relationships

Account management

Communication skills

Problem solving

Education

Bachelor's degree in business/finance/related field

Job description

Horizon Prime Corp. in Pittsburgh, PA is seeking a Customer Success Manager to ensure client satisfaction with our financial services products and services.

You will drive client relationships, identify opportunities for improvement, and deliver exceptional support from our headquarters. The role works with cross-functional teams, monitors client data, and develops strategies to enhance retention and growth.