Hybrid Customer Success Manager — Retention & Growth

Aspen South Partners; Seattle (WA); On-site; USD 60,000 - 85,000; Full time

Job summary

Aspen South Partners in Seattle, WA is seeking a Customer Success Manager to oversee client relationships and drive retention. You’ll coordinate with sales and product teams to deliver tailored solutions, ensuring high-quality service. The role is based in our Seattle office with potential remote options.

Ideal candidates have a Bachelor’s in business/finance and 3+ years in customer success, plus strong communication and teamwork skills to support our clients and internal teams.

Qualifications

• Bachelor's degree in business, finance or related field required.
• 3+ years of experience in customer success or client management preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Managing customer relationships
• Ensuring customer satisfaction
• Driving customer retention
• Collaborating with sales and product teams

Skills

Customer relationship management

Communication skills

Interpersonal skills

Team collaboration

Education

Bachelor's degree in business, finance, or related field

Tools

Microsoft Office Suite

Job description

Aspen South Partners in Seattle, WA is seeking a Customer Success Manager to oversee client relationships and drive retention. You’ll coordinate with sales and product teams to deliver tailored solutions, ensuring high-quality service. The role is based in our Seattle office with potential remote options.

Ideal candidates have a Bachelor’s in business/finance and 3+ years in customer success, plus strong communication and teamwork skills to support our clients and internal teams.