Client Success & Growth Specialist - Waste Services

Republic Services; Arlington (TX); On-site; USD 45,000 - 68,000; Full time

Job summary

Republic Services in Arlington, TX is seeking an Associate Account Manager to proactively maintain and retain relationships with existing customers in our waste services portfolio. You will handle outbound and inbound calls to protect revenue and expand penetration by selling our full suite of services.

The role emphasizes understanding pricing, responding to cancellation requests, documenting activities in Salesforce, and collaborating with the Sales Manager to review progress and key accounts.

Qualifications

• 0–2 years of customer service experience required.
• Experience in waste or transportation industry preferred.
• High school diploma or GED required.

Responsibilities

• Effectively maintains and retains existing customers by proactively reaching out daily.
• Develops knowledge of services, pricing structures, and cross-sell opportunities.
• Performs contractual re-signs to extend relationships and profitability where appropriate.
• Responds to cancellation requests per escalation policy.
• Documents activities in Salesforce and schedules meetings/proposals.
• Increases customer penetration by selling the full Republic Services product suite.

Skills

Customer service

Outbound calling

Education

High school diploma or GED

Job description

Republic Services in Arlington, TX is seeking an Associate Account Manager to proactively maintain and retain relationships with existing customers in our waste services portfolio. You will handle outbound and inbound calls to protect revenue and expand penetration by selling our full suite of services.

The role emphasizes understanding pricing, responding to cancellation requests, documenting activities in Salesforce, and collaborating with the Sales Manager to review progress and key accounts.