Client Services Specialist — Design Firm Support

Lose Design; Sumter (SC); On-site; USD 34,663 - 49,369; Full time

Benefits offered by this job

Competitive Pay

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking an experienced Customer Service Representative in South Carolina. This role involves managing customer enquiries, providing updates, and building relationships to ensure customer satisfaction. Key qualifications include strong customer service and problem-solving skills. The firm offers a competitive hourly pay of $30.50, along with generous benefits such as a pension scheme, paid time off, and life insurance, promoting a collaborative work environment.

Qualifications

• Previous work in a customer-facing position.
• Self-motivated and team-orientated.
• Must have access to reliable transportation.

Responsibilities

• Manage customer enquiries and provide updates.
• Reply to incoming calls regarding products and services.
• Ensure all databases are kept up-to-date.

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking an experienced Customer Service Representative in South Carolina. This role involves managing customer enquiries, providing updates, and building relationships to ensure customer satisfaction. Key qualifications include strong customer service and problem-solving skills. The firm offers a competitive hourly pay of $30.50, along with generous benefits such as a pension scheme, paid time off, and life insurance, promoting a collaborative work environment.