Client Success & Design Studio Support

Lose Design; Greer (SC); On-site; USD 42,016; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off (PTO)

Pension Scheme

401(k) contribution

Life Insurance

25 days holidays plus bank holidays

Job summary

A design firm in Greer, South Carolina, is seeking a Customer Service Representative to deliver top-notch service and build strong relationships with clients. The role involves managing customer inquiries, providing job updates, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, previous customer-facing experience, and a high school diploma. Competitive pay of $30.50 hourly, 25 days of holidays plus bank holidays, and additional benefits are offered. Join a collaborative environment committed to growth and community engagement.

Qualifications

• Excellent customer service skills and attitude.
• Previous work in a customer-facing position.

Responsibilities

• Reply to incoming calls from customers regarding products and services.
• Follow company processes and improve service standards.
• Ensure databases are kept up-to-date with customer details.
• Provide follow-ups to customer interactions to ensure satisfaction.

Skills

Customer service skills

Problem-solving

Proficient with office equipment

Written communication

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

A design firm in Greer, South Carolina, is seeking a Customer Service Representative to deliver top-notch service and build strong relationships with clients. The role involves managing customer inquiries, providing job updates, and ensuring customer satisfaction. Ideal candidates will have strong communication skills, previous customer-facing experience, and a high school diploma. Competitive pay of $30.50 hourly, 25 days of holidays plus bank holidays, and additional benefits are offered. Join a collaborative environment committed to growth and community engagement.