Client Success Associate — Frontline Support & Growth

ADP, Inc.; El Paso (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits from Day 1

Volunteer time off

Inclusive culture

Job summary

ADP is hiring an Associate Client Support Consultant in El Paso, TX. You will be the front-line for solving clients' challenges, including issue resolution, answering questions, training users on ADP technology, and more, with a focus on small businesses (1–49 employees).

The role is in a metrics-driven call center environment, emphasizing clear communication and client satisfaction, with top-ranked training and opportunities for career growth and inclusion. A degree is nice but not required.

Qualifications

• One year of customer service experience or HR/HRIS experience with systems.
• Overtime hours during peak seasons may be required.
• College degree is nice but not required; military experience welcomed.

Responsibilities

• Serve as front-line for solving clients' challenges, including issue resolution and answering questions.
• Train clients' users on ADP technology and solutions.
• Help clients with payroll and product-related questions, ensuring a seamless experience.

Skills

Customer service

HRIS

Communication

Job description

ADP is hiring an Associate Client Support Consultant in El Paso, TX. You will be the front-line for solving clients' challenges, including issue resolution, answering questions, training users on ADP technology, and more, with a focus on small businesses (1–49 employees).

The role is in a metrics-driven call center environment, emphasizing clear communication and client satisfaction, with top-ranked training and opportunities for career growth and inclusion. A degree is nice but not required.