Insurance Solutions Specialist

ADP; El Paso (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Best-in-class benefits

Company-paid volunteer time

Job summary

ADP in El Paso, TX is seeking an Insurance Consultant to be the front line for client support, solving challenges, answering questions, training users on ADP technology, and safeguarding client satisfaction.

You will rely on clear communication to build rapport with clients, handling inquiries over the phone and in writing, while maintaining high satisfaction scores. Expect a collaborative culture focused on learning and growth.

Qualifications

• At least two years of experience in the insurance industry.
• Must have the appropriate Property - Casualty producers license within 30 days of employment.

Responsibilities

• Provide client support via phone and digital channels.
• Investigate, research, analyze, and resolve complex client issues.
• Continually upgrade knowledge on the insurance industry and ADP products.
• Identify and provide recommendations on additional lines of coverage and admin tools.

Skills

Client support

Communication

Insurance knowledge

Question resolution

Job description

ADP in El Paso, TX is seeking an Insurance Consultant to be the front line for client support, solving challenges, answering questions, training users on ADP technology, and safeguarding client satisfaction.

You will rely on clear communication to build rapport with clients, handling inquiries over the phone and in writing, while maintaining high satisfaction scores. Expect a collaborative culture focused on learning and growth.