Client Success Associate - Flexible Schedule & Growth

Jackson Hewitt - 1766; Ohio; Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free uniforms

Advancement opportunities

Signing bonus

Training & development

401(k) matching

Performance bonus

Employee discounts

Flexible schedule

Identity theft protection

Premium tax training materials

Descripción de la vacante

Jackson Hewitt - 1766 in Ohio is seeking a Client Service Associate to be the friendly face for visitors, ensuring exceptional client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role offers a welcoming, customer-service oriented environment with room to grow.

Formación

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Be the friendly face for all visitors, ensuring exceptional client experiences and providing essential support.
• Actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Conocimientos

Interpersonal skills

Communication

Customer service

Sales experience

Retail experience

Fast-paced environment

Herramientas

Computer basics

Descripción del empleo

Jackson Hewitt - 1766 in Ohio is seeking a Client Service Associate to be the friendly face for visitors, ensuring exceptional client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role offers a welcoming, customer-service oriented environment with room to grow.