Client Success & Accounts Specialist

Advance Displays, Inc.; Riverton (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Displays, Inc. is seeking an Account Services Specialist to provide excellent customer support across phone, email, and in-person interactions.

You will manage client accounts, enter orders, and provide data and reports to clients and senior reps, ensuring data integrity and timely responses. The role requires strong communication, data entry accuracy, and ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong phone etiquette and customer service skills.
• Ability to work accurately and efficiently with computerized systems.
• Proficiency in typing and computerized systems.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong organizational and time management skills.
• Ability to multitask

Responsibilities

• Provide top-notch customer support through phone, email, or in-person interactions, responding promptly to client inquiries and resolving issues promptly and professionally.
• Utilize systems to efficiently manage client accounts, enter/edit client orders, and provide reporting and data to clients and Senior Account Service Reps.
• Perform data entry tasks accurately and efficiently, ensuring data integrity and compliance with company standards.
• Communicate effectively with clients and colleagues to ensure seamless service delivery.
• Maintain a thorough understanding of our products and services to provide informed client support and recommendations.
• Collaborate with the team to identify opportunities to improve client satisfaction and increase sales.
• Travel 2 to 5 weeks a year for trade shows.

Skills

Customer service

Communication

Data entry

Typing

Multitasking

Organization

Time management

Fast-paced

Tools

Fishbowl

Job description

Advance Displays, Inc. is seeking an Account Services Specialist to provide excellent customer support across phone, email, and in-person interactions.

You will manage client accounts, enter orders, and provide data and reports to clients and senior reps, ensuring data integrity and timely responses. The role requires strong communication, data entry accuracy, and ability to multitask in a fast-paced environment.