Account Specialist

Ascendo Resources; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Ascendo Resources in Tampa, FL is seeking an Account Specialist to support the setup, maintenance, and processing of customer and user accounts. You will ensure accuracy of account information and documentations while following established procedures.

The role emphasizes detail orientation, organization, and effective communication as you resolve routine issues and coordinate with internal teams in a fast-paced environment.

Qualifications

• Previous administrative, account support, customer service, or data-entry experience.
• Proficiency with Microsoft Office.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Good problem-solving skills.
• Comfortable working with computer systems, databases, and standard office software.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Create and maintain customer and user accounts in internal systems.
• Enter, update, and verify account information for accuracy and completeness.
• Review submitted documentation and ensure required information is properly recorded.
• Communicate with internal departments to resolve account questions or obtain missing information.
• Coordinate corrections, approvals, and account updates as needed.
• Troubleshoot routine account issues and escalate complex matters appropriately.
• Maintain accurate records while following established procedures.
• Support an organized and efficient account-management process.

Skills

Attention to detail

Time management

Written and verbal communication

Organizational skills

Problem solving

Data-entry

Customer service

Multitasking

Tools

Microsoft Office

Job description

We are seeking a detail-oriented Account Specialist to support the setup, maintenance, and processing of customer and user accounts. This position is responsible for maintaining accurate account information, reviewing documentation, completing administrative tasks, and resolving routine account issues.

Key Responsibilities

• Create and maintain customer and user accounts in internal systems.
• Enter, update, and verify account information for accuracy and completeness.
• Review submitted documentation and ensure required information is properly recorded.
• Communicate with internal departments to resolve account questions or obtain missing information.
• Coordinate corrections, approvals, and account updates as needed.
• Troubleshoot routine account issues and **escalate complex matters appropriately.**
• Maintain accurate records while following established procedures.
• Support an organized and efficient account-management process.

Qualifications

• Previous administrative, account support, customer service, or data-entry experience.
• Proficiency with Microsoft Office.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Good problem-solving skills.
• Comfortable working with computer systems, databases, and standard office software.
• Ability to manage multiple priorities in a fast-paced environment.