Client Success & Account Solutions Specialist

Heritage Petroleum, LLC; Evansville (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading fuel management company in Evansville, IN, is searching for a Customer Account Specialist. This full-time on-site role involves overseeing customer accounts, addressing inquiries, and ensuring client satisfaction. Key responsibilities include maintaining communication with customers to resolve issues, analyzing their needs, and collaborating with teams to provide effective solutions. Ideal candidates have strong customer service and analytical skills, a proactive attitude, and preferably a degree in Business Administration or Marketing. Experience in the fuel industry is a plus.

Qualifications

• Strong customer service skills, dedicated to exceeding customer needs.
• Proven analytical skills for assessing customer requirements.
• Excellent verbal and written communication abilities.

Responsibilities

• Oversee customer accounts to ensure satisfaction.
• Handle customer inquiries and provide support.
• Collaborate with internal teams for exemplary service.

Skills

Customer service skills

Analytical skills

Communication skills

Problem-solving abilities

Education

Bachelor’s degree in Business Administration, Marketing, or related field

Tools

CRM software

Job description

A leading fuel management company in Evansville, IN, is searching for a Customer Account Specialist. This full-time on-site role involves overseeing customer accounts, addressing inquiries, and ensuring client satisfaction. Key responsibilities include maintaining communication with customers to resolve issues, analyzing their needs, and collaborating with teams to provide effective solutions. Ideal candidates have strong customer service and analytical skills, a proactive attitude, and preferably a degree in Business Administration or Marketing. Experience in the fuel industry is a plus.