AR Billing Specialist: Billing & Customer Inquiries

Primary Services; Evansville (IN); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

401(k)

Medical insurance

Vision insurance

Job summary

A leading financial services provider is seeking an Accounts Receivable Clerk in Evansville, IN. This role involves managing billing processes, resolving customer inquiries, and maintaining accurate account records. Ideal candidates will have billing experience, customer service skills, and some familiarity with utility industry practices. The position offers the chance to work within a stable Fortune 500 environment with growth opportunities. Join a team that values detail-oriented professionals and contributes to meaningful financial operations.

Qualifications

• 2 years of customer service experience.
• Billing experience is required.
• Experience with Banner CIS or SAP is preferred.

Responsibilities

• Review and analyze billing exceptions and apply necessary corrections.
• Initiate and process service orders.
• Investigate tamper codes and document findings.
• Resolve customer billing inquiries.
• Communicate billing findings to customers.
• Ensure accuracy across accounts receivable activities.

Skills

Billing-specific experience

Customer service experience

Experience with Banner CIS or SAP

Proficiency with Microsoft Office applications

Experience in the utility industry

Job description

A leading financial services provider is seeking an Accounts Receivable Clerk in Evansville, IN. This role involves managing billing processes, resolving customer inquiries, and maintaining accurate account records. Ideal candidates will have billing experience, customer service skills, and some familiarity with utility industry practices. The position offers the chance to work within a stable Fortune 500 environment with growth opportunities. Join a team that values detail-oriented professionals and contributes to meaningful financial operations.