Account Specialist - Customer Success & Change Advocate

RevSpring; Oaks (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading service solutions provider is seeking an Account Specialist in Pennsylvania. The role focuses on ensuring customer needs are met, managing relationships, and resolving issues. Successful candidates will demonstrate excellent communication skills, competency in customer management, and have a Bachelor’s degree or equivalent experience. This position requires proactive engagement with customers and collaboration with internal teams to enhance service delivery.

Qualifications

• Demonstrated competency in customer management.
• Attention to detail and ability to work independently.
• Ability to learn a growing portfolio of products.

Responsibilities

• Establish strong relationships with customers.
• Gather customer requirements and implement changes.
• Manage support tickets for the customer.

Skills

Customer management

Attention to detail

Technical aptitude

Interpersonal skills

Communication skills

Organizing and multi-tasking

Education

Bachelor's Degree or equivalent work experience

Job description

A leading service solutions provider is seeking an Account Specialist in Pennsylvania. The role focuses on ensuring customer needs are met, managing relationships, and resolving issues. Successful candidates will demonstrate excellent communication skills, competency in customer management, and have a Bachelor’s degree or equivalent experience. This position requires proactive engagement with customers and collaboration with internal teams to enhance service delivery.