Client Services & Travel Coordinator

Prismatik; Irvine (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Prismatik in Irvine, CA is seeking an organized administrative professional to support the sales team with order processing, travel coordination and customer service. The role focuses on accurate data entry, timely order handling, and proactive communication to ensure client satisfaction.

Responsibilities include processing orders, coordinating travel, preparing routine reports, and maintaining records. The position requires a minimum of one year in an administrative or related role and offers a

Qualifications

• High School Diploma or equivalent.
• Minimum one year of administrative, fulfillment, shipping, travel coordination, or relevant experience.

Responsibilities

• Takes care of day-to-day administrative activities supporting the sales team by servicing accounts with order processing.
• Processes orders and provides customer support including advising customers of product shortages, expected delivery dates, price changes, etc.; verifies accuracy of orders received.
• Coordinates and schedules travel for traveling customers using Company’s designated travel agency to resolve issues and deliver a great customer experience.
• Prepares reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
• Maintains files, databases, records, and other documents and confirms data accuracy.

Skills

Administrative tasks

Order processing

Customer support

Travel coordination

Data entry

Communication

Education

High School Diploma or equivalent

Job description

Prismatik in Irvine, CA is seeking an organized administrative professional to support the sales team with order processing, travel coordination and customer service. The role focuses on accurate data entry, timely order handling, and proactive communication to ensure client satisfaction.

Responsibilities include processing orders, coordinating travel, preparing routine reports, and maintaining records. The position requires a minimum of one year in an administrative or related role and offers a