Front Desk & Client Services Specialist

Behavioral Health Services; Long Beach (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Behavioral Health Services in Long Beach, CA is seeking an experienced Receptionist to be the first point of contact for clients, visitors, and staff. You will handle front desk coverage, screen calls, and coordinate appointments in a confidential, welcoming environment.

This role requires strong communication and organizational skills, with proficiency in Microsoft Office. Bilingual English/Spanish is strongly preferred.

Qualifications

• High school diploma or equivalent required.
• Minimum one year front office/receptionist experience preferred.
• Strong communication, organizational, and recordkeeping skills.
• Ability to operate MS Office and timekeeping/learning systems.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Greet visitors and clients professionally and determine needs.
• Screen and route calls; manage schedule and appointments.
• Maintain a welcoming reception and waiting area.
• Handle mail, faxes, and packages; assist with clerical tasks.
• Ensure confidentiality and safety protocols are followed.
• Collaborate with staff and departments as assigned.

Skills

Front office experience

Communication skills

Bilingual English/Spanish

Time management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Electronic timekeeping system

Learning management system

Job description

Behavioral Health Services in Long Beach, CA is seeking an experienced Receptionist to be the first point of contact for clients, visitors, and staff. You will handle front desk coverage, screen calls, and coordinate appointments in a confidential, welcoming environment.

This role requires strong communication and organizational skills, with proficiency in Microsoft Office. Bilingual English/Spanish is strongly preferred.