Client Services Specialist - Flexible Schedules & Pet Care

CityVet DVM; Atlanta (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k) employer match

Health Savings Account option

Growth opportunities

Paid time off

Flexible schedules

Paid parental leave

Health, dental, vision, disability, &

Life Insurance

Free telemedicine

Employee Assistance Program

Job summary

CityVet DVM is seeking a Client Service Specialist to join our team and help deliver outstanding care for pets and their people. You’ll be the first friendly face on the phone or in person, helping clients and guiding them through the visit with warmth and professionalism.

In this role, you’ll manage appointment check-ins, book new visits, and coordinate with the team on discharge and follow-up needs. CityVet offers a supportive culture, strong benefits, and opportunities to grow within the

Qualifications

• 18+ years of age at hire.
• Excellent communication skills and a friendly, professional demeanor.
• Ability to multitask and manage a busy front-desk workflow.

Responsibilities

• Manage appointment check-ins and book new appointments.
• Prioritize appointments, client education, and lobby triage for efficiency.
• Greet and welcome clients entering the clinic and assist with delays or questions.

Skills

Customer service

Communication

Scheduling

Client relations

Tools

CRM systems

Job description

CityVet DVM is seeking a Client Service Specialist to join our team and help deliver outstanding care for pets and their people. You’ll be the first friendly face on the phone or in person, helping clients and guiding them through the visit with warmth and professionalism.

In this role, you’ll manage appointment check-ins, book new visits, and coordinate with the team on discharge and follow-up needs. CityVet offers a supportive culture, strong benefits, and opportunities to grow within the