Client Service Specialist — Flexible Schedule & Pet Care

CityVet DVM; Chandler (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) with match

Health Savings Account

Paid time off

Floating holidays

Flexible schedules

Paid parental leave

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Employee Discount Program

Free telemedicine

Job summary

CityVet is seeking a Client Service Specialist to be the primary contact for clients, handling phones and in-person interactions to create a welcoming experience. You will help with appointments, educate clients, and coordinate care paths in a fast-paced veterinary setting.

Essential qualifications include being at least 18 years old and able to manage a flexible schedule. CityVet offers comprehensive benefits and telemedicine support for full-time staff.

Qualifications

• At least 18 years of age at the time of hire.

Responsibilities

• Manage appointment check-ins, book new appointments and coordinate with the team on discharge information for grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Understand, communicate, and prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient schedule and daily workflow.
• Greet and welcome all clients entering the clinic, check patients in, notify clients of delays, care for clients during wait times, and alert staff of arrivals.

Job description

CityVet is seeking a Client Service Specialist to be the primary contact for clients, handling phones and in-person interactions to create a welcoming experience. You will help with appointments, educate clients, and coordinate care paths in a fast-paced veterinary setting.

Essential qualifications include being at least 18 years old and able to manage a flexible schedule. CityVet offers comprehensive benefits and telemedicine support for full-time staff.