Client Services Receptionist — Tax Season Specialist

H&R Block, Inc.; Durham (NC); Presencial; USD 21.000 - 29.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. in Durham, NC is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate daily office operations.

This in-person role supports tax professionals, handles scheduling, check-ins, document intake, and keeps the front desk organized for a smooth client experience. Ideal candidates bring experience in fast-paced environments, strong communication, and the ability to multitask and work evenings or weekends during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the face of the office.
• Answer phone calls and schedule appointments.
• Match clients with the right tax professional.
• Manage client check-in and document intake.
• Maintain office organization and cleanliness.
• Collaborate with team to support daily operations.

Conocimientos

Customer service

Communication

Multitasking

Organizational skills

Scheduling systems

Evenings weekends availability

Educación

High school diploma

Herramientas

Microsoft Office

Teams

Descripción del empleo

H&R Block, Inc. in Durham, NC is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and coordinate daily office operations.

This in-person role supports tax professionals, handles scheduling, check-ins, document intake, and keeps the front desk organized for a smooth client experience. Ideal candidates bring experience in fast-paced environments, strong communication, and the ability to multitask and work evenings or weekends during tax season.