Seasonal Client Services Receptionist – In-Person

H&R Block, Inc.; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Raleigh, NC to warmly greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers opportunities to learn tax services and grow into leadership as seasonal work progresses.

Candidates should have strong customer service experience, multitasking ability, and solid computer skills, with readiness to work evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and welcome them to the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including document scanning and organization.
• Maintain clean, organized office environment for a professional experience.
• Collaborate with tax professionals to support smooth daily operations.

Skills

Customer service

Interpersonal skills

Multitasking

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Raleigh, NC to warmly greet clients, manage scheduling, and support daily office operations alongside tax professionals. This in-person role offers opportunities to learn tax services and grow into leadership as seasonal work progresses.

Candidates should have strong customer service experience, multitasking ability, and solid computer skills, with readiness to work evenings and weekends during tax season.