Seasonal Client Service Specialist – Tax Office

H&R Block, Inc.

Troy (NC)

Vor Ort

USD 19.000 - 28.000

Teilzeit

Vor 4 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

H&R Block in North Carolina is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, handle check-in, schedule appointments, and connect clients with the right tax professional, contributing to a smooth, professional experience during tax season.

The role requires strong interpersonal skills, the ability to multitask, proficiency with basic computer tools, and availability to work evenings and

Qualifikationen

Experience in fast-paced, client-centric settings.
Strong interpersonal and communication skills.
Ability to multitask and manage priorities.
Detail-oriented with follow-through.
Familiar with Microsoft Office and scheduling tools.
Availability evenings and weekends during tax season.

Aufgaben

Greet clients warmly and present a professional first impression.
Answer calls, schedule appointments, match clients with tax professionals.
Manage check-in and intake, including scanning documents.
Maintain office organization and cleanliness.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information confidentially.

Kenntnisse

Fast paced environment

Interpersonal skills

Multitasking

Attention to detail

Computer literacy

Evenings & weekends availability

Ausbildung

HS Diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung