Client Services Receptionist: Fast-Paced, Impactful Help

H&R Block, Inc.; Roxboro (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

H&R Block, Inc. in Roxboro, NC is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional for their needs.

You will help schedule appointments, maintain a friendly office atmosphere, and support the team with multitasking in a fast-paced environment. Prior customer service experience and basic computer skills are preferred to ensure smooth daily operations.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task and stay organized.
• Basic computer skills and familiarity with Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service, in person, over the phone or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. in Roxboro, NC is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional for their needs.

You will help schedule appointments, maintain a friendly office atmosphere, and support the team with multitasking in a fast-paced environment. Prior customer service experience and basic computer skills are preferred to ensure smooth daily operations.