Client Services Pro: Fast-Paced Support & Billing

The TemPositions Group of Companies; Village of Freeport (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Short-term disability

401(k)

Employee assistance

Childcare assistance

Discounts

Paid holidays

Longevity bonuses

Job summary

The TemPositions Group of Companies is seeking a client services associate to thrive in a fast-paced environment. The role emphasizes excellent communication, professional demeanor, and the chance to gain valuable experience for those starting their careers.

You will handle appointments, invoices, vendor relationships, and high-volume inquiries while developing strong phone and computer skills. A Bachelor's degree is preferred, with 1+ years of experience and a readiness to learn.

Qualifications

• Friendly and professional phone and customer service skills.
• The ability to work independently and as part of a team.
• A drive to rapidly master knowledge of Company services and systems.
• The ability to meet deadlines in a fast-paced work environment.
• Basic PC & office equipment knowledge (Word and Excel).
• A minimum typing speed of 40 WPM.
• Bachelor's degree preferred.
• 1+ years of experience.

Responsibilities

• Log and schedule service appointments and calls.
• Preparing client invoices and assisting in billing.
• Maintaining and developing relationships with vendors and clients.
• Manage high volume of incoming calls and emails.
• Will train, but must have great phone, PC and customer care skills.

Skills

Customer service

Phone skills

Teamwork

Fast learner

Typing 40 WPM

Education

Bachelor's degree preferred

Tools

Word

Excel

Job description

The TemPositions Group of Companies is seeking a client services associate to thrive in a fast-paced environment. The role emphasizes excellent communication, professional demeanor, and the chance to gain valuable experience for those starting their careers.

You will handle appointments, invoices, vendor relationships, and high-volume inquiries while developing strong phone and computer skills. A Bachelor's degree is preferred, with 1+ years of experience and a readiness to learn.