Client Services Pro - Fast-Paced Growth Role

TemPositions; Village of Freeport (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Paid holidays

Longevity bonuses

Employee assistance program

Childcare assistance

Discount programs

Job summary

TemPositions is seeking a client services associate to join a fast-paced environment in New York. The candidate will handle scheduling, billing support, and relationship management while delivering top-tier customer care.

The role requires strong communication, a detail-oriented mindset, and the ability to work independently or with a team. 40-hour weeks with some overtime and evening/weekend shifts may apply.

Qualifications

• Strong communication and professional demeanor.
• 1+ years of experience in client services or related role.
• Typing speed of 40 WPM or higher.
• Bachelor's degree preferred.

Responsibilities

• Log and schedule service appointments and calls.
• Preparing client invoices and assisting in billing.
• Maintaining and developing relationships with vendors and clients.
• Manage high volume of incoming calls and emails.
• Will train, but must have great phone, PC and customer care skills.

Skills

Phone skills

Customer service

Communication

Follow-up

Detail oriented

Time management

Independent & team

Typing 40 WPM

Word

Excel

Education

Bachelor's degree preferred

Tools

Word

Excel

Job description

TemPositions is seeking a client services associate to join a fast-paced environment in New York. The candidate will handle scheduling, billing support, and relationship management while delivering top-tier customer care.

The role requires strong communication, a detail-oriented mindset, and the ability to work independently or with a team. 40-hour weeks with some overtime and evening/weekend shifts may apply.