Client Services & Office Concierge

SPS; New York (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Career growth

Learning & Development

Bonuses for referrals

Paid Time Off

Benefits package

Job summary

SPS is seeking a Client Services Associate in New York to deliver top-notch mail and office services and support the frontline operations. The role focuses on processing mail, coordinating shipments, replenishing supplies, and maintaining equipment while upholding a professional SPS image.

The position reports to the Client Services Supervisor or equivalent leadership and requires strong communication and multitasking abilities in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of relevant experience preferred.
• Ability to work assigned schedules.
• Professional appearance and adherence to company policies.

Responsibilities

• Deliver exceptional customer service to all employees.
• Receive, sort, track, distribute, and ship mail and packages.
• Serve as the primary contact for mail and package inquiries.
• Operate and maintain multi-function devices; submit service requests as needed.
• Assist with copy/print requests and monitor equipment functionality.
• Maintain the Business Service Center and office areas in a clean and organized manner.
• Replenish office supplies, pantry, kitchen, and meeting areas.
• Set up conference and meeting rooms as required.
• Provide reception or concierge coverage as needed.
• Train backup staff and assist with sensitive inquiries.
• Perform light maintenance, cleaning, and additional tasks as assigned.

Skills

Strong customer service

Multitasking

MS Office

Office equipment

Communication

Education

High School Diploma or equivalent

Job description

SPS is seeking a Client Services Associate in New York to deliver top-notch mail and office services and support the frontline operations. The role focuses on processing mail, coordinating shipments, replenishing supplies, and maintaining equipment while upholding a professional SPS image.

The position reports to the Client Services Supervisor or equivalent leadership and requires strong communication and multitasking abilities in a fast-paced environment.