Client Services Concierge | Reception & Scheduling Pro

H&R Block, Inc.; Atchison (KS); Sur place; USD 18 000 - 25 000; Plein temps

Résumé du poste

H&R Block in Atchison, Kansas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the first point of contact, coordinating with tax professionals and ensuring a professional environment.

This in-person role offers training and a potential pathway into tax preparation or office leadership, with evenings and weekends during tax season required to meet client needs.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and professional communication.
• Ability to multitask and manage priorities.
• Detail-oriented with good organizational skills.
• Proficient with Microsoft Office and scheduling tools.
• Available evenings and weekends during peak tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right specialist.
• Manage check-in and document intake processes.
• Maintain a clean, organized front desk and office.
• Collaborate with tax professionals to support daily operations.
• Handle confidential client information with discretion.

Connaissances

Fast-paced environment

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block in Atchison, Kansas is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will be the first point of contact, coordinating with tax professionals and ensuring a professional environment.

This in-person role offers training and a potential pathway into tax preparation or office leadership, with evenings and weekends during tax season required to meet client needs.