Client Concierge & Office Coordinator (Tax Season)

H&R Block, Inc.; Kansas City (MO); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in Kansas City.

This in-person role handles scheduling, office operations, and coordination with tax professionals to ensure a smooth client experience. The ideal candidate will have experience in fast-paced client service, strong communication, and the ability to multitask while maintaining accuracy.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools such as Microsoft Office, Teams, and scheduling systems.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal communication

Multitasking

Organizational skills

Microsoft Office

Scheduling tools

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first impression for clients in Kansas City.

This in-person role handles scheduling, office operations, and coordination with tax professionals to ensure a smooth client experience. The ideal candidate will have experience in fast-paced client service, strong communication, and the ability to multitask while maintaining accuracy.