Client Services Associate

Platinum Coastal Group; Laredo (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Platinum Coastal Group in Texas is seeking an entry-level on-site client service representative to interact directly with clients. You will handle questions, provide solutions, and support on-site meetings to ensure smooth service delivery.

This role emphasizes face-to-face communication, collaboration with internal teams, and maintaining strong client relationships. Training is provided, and prior experience is helpful but not required.

Qualifications

• Entry-level role; on-site training provided.
• Strong communication and interpersonal skills required.
• Willingness to learn and adapt in a collaborative on-site environment.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills

Client services

Communication

Interpersonal skills

Teamwork

Job description

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

ON-SITE EXPECTATION

On-site role. Regular face-to-face interaction is a core part of the position.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills & approach

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: client services,teams,communication