Client Support Associate

Platinum Coastal Group; Columbus (OH); Vor Ort; USD 26.000 - 36.000; Vollzeit

Zusammenfassung

Platinum Coastal Group in Columbus, Ohio, seeks an entry-level, client-focused position that provides hands-on support while keeping service requests organized and moving forward. You will be the accessible point of contact for clients, clarify needs, coordinate follow-ups, and maintain accurate notes and updates as you collaborate with on-site teammates in a fast-paced environment.

This role emphasizes professionalism, strong communication, and the ability to start conversations with customers

Qualifikationen

• Entry-level role focusing on customer service and client interaction.
• Strong organizational skills and attention to detail.
• Ability to communicate professionally in a fast-moving environment.
• Related experience in retail, hospitality or people-facing roles may help.

Aufgaben

• Serve as an accessible point of contact for clients.
• Clarify needs and communicate available solutions.
• Coordinate follow-up and internal handoffs.
• Maintain accurate notes and service updates.

Kenntnisse

entry-level

customer service

customer

Jobbeschreibung

About This Position

This entry-level role provides hands-on support to clients while keeping service requests organized and moving forward.

About This Position

This entry-level role provides hands-on support to clients while keeping service requests organized and moving forward.

Your focus

• Serve as an accessible point of contact for clients
• Clarify needs and communicate available solutions
• Coordinate follow-up and internal handoffs
• Maintain accurate notes and service updates
  
  

On-site expectation

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

What we value: A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: entry-level,customer service,customer