Client Success Associate

Platinum Coastal Group Inc; Mirando City (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Platinum Coastal Group Inc in Texas is seeking an entry-level, customer-facing professional for an on-site role. You will meet with clients, understand their needs, and coordinate with internal teams to deliver solutions.

The position emphasizes face-to-face interaction, reliability, and clear communication in a fast-paced environment. Related experience in retail, hospitality, or service roles may help you succeed.

Qualifications

• A good starting point for an entry-level candidate seeking a client-facing role.
• Personable, dependable and able to communicate professionally in person.
• Transferable experience from retail, hospitality or service roles is helpful.

Responsibilities

• Meet with or assist clients directly.
• Understand client needs and communicate solutions.
• Coordinate internal resources and next steps.
• Track feedback and relationship activity.

Skills

Customer service

Communication

Face-to-face

Organization

Tools

CRM software

Job description

Key areas of responsibility

• Meet with or assist clients directly
• Understand client needs and communicate solutions
• Coordinate internal resources and next steps
• Track feedback and relationship activity

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A good starting point for someone who is:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.