Client Relations Associate

Platinum Coastal Group; Jacksonville (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Platinum Coastal Group is seeking an on-site professional to engage with clients and customers directly in Jacksonville, FL. The role emphasizes proactive communication, relationship-building, and delivering clear solutions in a fast-paced team setting.

Ideal candidates excel in client interactions, dependability, and initiating conversations to foster positive relationships while supporting satisfaction and retention metrics.

Qualifications

• Strong communication and interpersonal skills are important.
• Professional, dependable, and able to initiate conversations.
• Enjoy working directly with people in a fast-paced, team-oriented environment.

Responsibilities

• Meet with clients or customers face to face.
• Answer questions and communicate solutions clearly.
• Coordinate follow-up with internal teams.
• Track feedback and support satisfaction and retention.

Skills

Client relationship management

Customer service

Communication

Interpersonal skills

Job description

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and coworkers depending on the assignment.

Core activities

• Meet with clients or customers face to face
• Answer questions and communicate solutions clearly
• Coordinate follow-up with internal teams
• Track feedback and support satisfaction and retention

Candidate profile

Strong communication and interpersonal skills are important. Ideal candidates are professional, dependable, comfortable initiating conversations, and able to build positive relationships. This role is well suited for individuals who enjoy working directly with people in a fast-paced, team-oriented environment.

Skills: client relationship management,customer service,customer