Client Services Associate

Platinum Coastal Group; Kendall (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site professional to provide responsive, relationship-focused client service. This role emphasizes direct communication, teamwork, and a collaborative environment where you will engage with clients in person and support satisfaction and retention efforts.

Ideal candidates are people-oriented with strong communication skills and a willingness to train. This position emphasizes on-site presence and direct client contact in Kendall, Florida.

Qualifications

• Entry-level role focused on on-site client service and direct interaction.
• Strong communication and interpersonal skills are essential.
• Ability to collaborate with internal teams to meet client needs.

Responsibilities

• Assist clients with questions, requests, and solutions.
• Conduct face-to-face client interactions and meetings.
• Coordinate service needs with internal teams.
• Document feedback and support client retention.

Skills

Client services

Teams

Communication

Job description

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

ON-SITE EXPECTATION

On-site role. Regular face-to-face interaction is a core part of the position.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills & approach:

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: client services,teams,communication