Workplace Experience Associate

Platinum Coastal Group; Wilmington (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

Platinum Coastal Group in Wilmington is seeking an entry-level, on-site customer liaison focused on welcoming visitors and supporting everyday operations.

This role emphasizes face-to-face interaction with customers, clients, and partners, requiring clear communication, organization, and professional presentation in a fast-paced environment.

Qualifications

• A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Responsibilities

• Greet visitors and assist with onsite needs
• Support meeting spaces, shared areas, and workplace activities
• Coordinate requests with facilities and service teams
• Help maintain an organized, people-friendly environment

Skills

Communication skills

Client presentation

Outreach

Job description

• Greet visitors and assist with onsite needs
• Support meeting spaces, shared areas, and workplace activities
• Coordinate requests with facilities and service teams
• Help maintain an organized, people-friendly environment
  

Key areas of responsibility

• Greet visitors and assist with onsite needs
• Support meeting spaces, shared areas, and workplace activities
• Coordinate requests with facilities and service teams
• Help maintain an organized, people-friendly environment
  

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A good starting point for someone who is:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: communication skills,client presentation,outreach