Client Relations Associate

Platinum Coastal Group; Houston (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group is seeking an on-site team member in Houston to engage directly with clients, provide clear solutions, and coordinate follow-ups with internal teams. The role emphasizes strong communication and relationship-building in a fast-paced, team-oriented environment.

Ideal candidates will excel in face-to-face interactions, maintain professionalism, and contribute to customer satisfaction and retention through proactive communication.

Formación

• Strong communication and interpersonal skills are important.
• Ability to build positive relationships in a fast-paced, team-oriented environment.

Responsabilidades

• Meet with clients or customers face to face.
• Answer questions and communicate solutions clearly.
• Coordinate follow-up with internal teams.
• Track feedback and support satisfaction and retention.

Conocimientos

Customer service

Client relationship management

Communication skills

Descripción del empleo

This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and coworkers depending on the assignment.

Core activities

• Meet with clients or customers face to face
• Answer questions and communicate solutions clearly
• Coordinate follow-up with internal teams
• Track feedback and support satisfaction and retention

Candidate profile

Strong communication and interpersonal skills are important. Ideal candidates are professional, dependable, comfortable initiating conversations, and able to build positive relationships. This role is well suited for individuals who enjoy working directly with people in a fast-paced, team-oriented environment.

Skills: customer,customer service,client relationship management