Client Success Associate

Platinum Coastal Group; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level, on-site professional to engage with clients directly and understand their needs. You will communicate solutions and coordinate with internal teams to plan next steps, keeping relationships active and productive.

The role emphasizes face-to-face interaction, organizational skills, and the ability to work in a fast-moving environment while delivering professional client service locally in Dallas and surrounding areas.

Qualifications

• A strong entry-level candidate is personable, dependable, organized, coachable, and able to communicate professionally in a fast-moving environment.

Responsibilities

• Understand client needs and communicate solutions
• Coordinate internal resources and next steps
• Track feedback and relationship activity

Skills

customer

customer service

entry-level

Job description

• Understand client needs and communicate solutions
• Coordinate internal resources and next steps
• Track feedback and relationship activity

Key areas of responsibility

• Meet with or assist clients directly
• Understand client needs and communicate solutions
• Coordinate internal resources and next steps
• Track feedback and relationship activity

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A good starting point for someone who is:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: customer,customer service,entry-level