Client Services Associate

Platinum Coastal Group; New Orleans (LA); Presencial; USD 38.000 - 44.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group is seeking an entry-level, on-site Client Services Associate in New Orleans. You will engage directly with clients, provide responsive support, and help maintain strong relationships through face-to-face interactions.

This role emphasizes clear communication, collaboration with internal teams, and a proactive, organized approach. Training will be provided, with plenty of opportunities to grow in a hands-on, on-site team environment.

Formación

• Entry-level role with on-site work in New Orleans.
• Position emphasizes direct client interaction and relationship-building.
• Training provided for role responsibilities.

Responsabilidades

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Conocimientos

Strong communication

Interpersonal skills

On-site teamwork

Organized

Adaptable

Initiating conversations

Descripción del empleo

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.
ON-SITE EXPECTATION
On-site role. Regular face-to-face interaction is a core part of the position.
Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention
  

Skills & approach: Strong communication and interpersonal skills; professional and dependent en; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.
Skills: client services,communication,teams