Client Services Associate

Platinum Coastal Group; Indianapolis (IN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group in Indianapolis, Indiana is seeking an entry-level, on-site specialist to provide responsive, relationship-focused service through direct communication and on-site support. The role emphasizes face-to-face interaction and collaboration with a team to ensure client satisfaction.

You will assist clients directly, participate in meetings, and coordinate with internal teams. Training is provided, and prior related experience is helpful but not required, with a strong emphasis

Formación

• Entry-level position with on-site duties.
• Ability to conduct face-to-face client interactions is preferred but training provided.

Responsabilidades

• Assist clients with questions, requests, and solutions.
• Conduct face-to-face client interactions and meetings.
• Coordinate service needs with internal teams.
• Document feedback and support client retention.

Conocimientos

Communication

Interpersonal skills

On-site teamwork

Client services

Descripción del empleo

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

ON-SITE EXPECTATION

On-site role. Regular face-to-face interaction is a core part of the position.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills & approach:

Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: teams,communication,client services