Client Services Associate

Platinum Coastal Group; Fayetteville (NC); Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group in Fayetteville, NC seeks an entry-level on-site client services representative. You will engage directly with clients, respond to questions, and coordinate service needs with internal teams to ensure smooth support.

This role emphasizes strong communication, reliability, and teamwork. Previous experience is helpful but not required, as training is provided to help you grow in a collaborative, on-site environment.

Formación

• Entry-level position with on-site responsibilities.
• Strong communication and interpersonal abilities required.
• Training provided for role-specific processes.

Responsabilidades

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Conocimientos

Communication skills

Interpersonal skills

Descripción del empleo

This is an entry-level, on-site position that provides responsive, relationship-focused service to clients through direct communication and onsite support. The role is designed for a people-oriented candidate who enjoys working in a collaborative environment and communicating directly with others.

ON-SITE EXPECTATION

On-site role. Regular face-to-face interaction is a core part of the position.

Responsibilities

• Assist clients with questions, requests, and solutions
• Conduct face-to-face client interactions and meetings
• Coordinate service needs with internal teams
• Document feedback and support client retention

Skills & approach: Strong communication and interpersonal skills; professional and dependable; comfortable initiating conversations; organized and adaptable; able to work effectively as part of an on-site team. Prior related experience is helpful but not required where training is provided.

Skills: client services,communication,teams