Client Service Specialist (Reception) – Tax Season

H&R Block, Inc.; Plantation (FL); On-site; USD 21,000 - 29,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Plantation, FL. You will greet clients, manage check-ins, and coordinate scheduling with tax professionals, contributing to a professional, welcoming office environment.

This in-person role supports daily operations and team collaboration, with a path toward growth in tax services or office leadership during peak tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake.
• Maintain organized, clean office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Customer service

Multitasking

Team collaboration

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Plantation, FL. You will greet clients, manage check-ins, and coordinate scheduling with tax professionals, contributing to a professional, welcoming office environment.

This in-person role supports daily operations and team collaboration, with a path toward growth in tax services or office leadership during peak tax season.