Client Experience Specialist: Tax Season Reception

H&R Block, Inc.; York (York County); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients in person. You will manage scheduling, assist daily office operations, and support tax professionals in a fast-paced environment.

You will interact with clients, handle check-in, and keep documents organized while upholding confidentiality and a professional experience. This role is in-person and seasonal during tax season.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Able to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and make a professional first impression.
• Answer phone calls, schedule appointments, match clients with tax pros.
• Handle client check-in and intake, scan and organize documents.
• Maintain a clean, organized office environment.
• Collaborate with tax professionals to support daily operations.
• Protect confidential client information with care and discretion.

Kenntnisse

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

Computer literacy

Evenings/weekends availability

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients in person. You will manage scheduling, assist daily office operations, and support tax professionals in a fast-paced environment.

You will interact with clients, handle check-in, and keep documents organized while upholding confidentiality and a professional experience. This role is in-person and seasonal during tax season.