Client Service Receptionist – Tax Season (In‑Person)

H&R Block, Inc.; West Palm Beach (FL); On-site; USD 19,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in West Palm Beach, FL. This in-person role supports client scheduling, daily operations, and collaboration with tax professionals, with potential growth into tax preparation or leadership.

You’ll handle check-ins, document intake, and ensure a professional, confidential client experience, with evenings and weekend shifts during tax season. Training provided.

Qualifications

• Fast-paced, client-centric environment experience.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficient with Microsoft Office, Teams, and scheduling tools.
• Able to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Skills

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Scheduling systems

Education

High school diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in West Palm Beach, FL. This in-person role supports client scheduling, daily operations, and collaboration with tax professionals, with potential growth into tax preparation or leadership.

You’ll handle check-ins, document intake, and ensure a professional, confidential client experience, with evenings and weekend shifts during tax season. Training provided.