Client Service Specialist - Pet Care Front Desk Pro

CityVet; Aurora (CO); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Health insurance

Paid time off

Parental leave

Employee discounts

Descripción de la vacante

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, on the phone or in person. You will manage appointments, educate clients, and support the team to ensure a welcoming and efficient visit for every pet and owner.

This role requires a genuine passion for care, 18+ years old, and occasional weekend shifts. Competitive pay with benefits is offered to support team members and their families.

Formación

• Must be at least 18 years old.
• Experience working in the veterinary field.
• Occasional weekends required.

Responsabilidades

• Handle appointment check-ins and bookings, coordinating with the team on discharge information.
• Prioritize and communicate appointment details, vaccines, wellness, parasite and retail needs to ensure smooth scheduling.
• Greet clients and manage lobby flow, delays, and patient check-in to maintain a positive client experience.

Conocimientos

Client service

Veterinary field experience

Descripción del empleo

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, on the phone or in person. You will manage appointments, educate clients, and support the team to ensure a welcoming and efficient visit for every pet and owner.

This role requires a genuine passion for care, 18+ years old, and occasional weekend shifts. Competitive pay with benefits is offered to support team members and their families.