Veterinary Client Experience Specialist

CityVet Support Staff; Highlands Ranch (CO); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with match

Health/Dental/Vision

Paid time off

Telemedicine for employees

Descripción de la vacante

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, handling phone and face-to-face interactions with warmth and professionalism. You will help manage appointments, educate clients, and foster loyal brand ambassadors in a welcoming clinic environment.

Qualifying candidates are at least 18 years old and have experience in the veterinary field. The role offers hourly pay with opportunities for growth and comprehensive benefits for eligible

Formación

• At least 18 years of age at the time of hire.
• Experience working in the Veterinary Field.

Responsabilidades

• Manage appointment check-ins and book new appointments.
• Prioritize schedule and client education for vaccine, wellness, parasite and retail needs.
• Greet and welcome clients, check in patients, and communicate delays.
• Maintain lobby triage and daily workflow.
• Coordinate discharge information for grooming, clinic, boarding and retail.

Conocimientos

Experience working in the Veterinary F

Descripción del empleo

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, handling phone and face-to-face interactions with warmth and professionalism. You will help manage appointments, educate clients, and foster loyal brand ambassadors in a welcoming clinic environment.

Qualifying candidates are at least 18 years old and have experience in the veterinary field. The role offers hourly pay with opportunities for growth and comprehensive benefits for eligible