Veterinary Client Service Specialist | Flexible Hours

CityVet; Parker (CO); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Health Savings Account

Paid time off

Floating holidays

Parental leave

Health insurance

Dental

Vision

Employee Discount Program

Telemedicine

Mental health benefits

Descripción de la vacante

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first friendly face for clients, handling phone and in-person interactions to ensure a smooth visit. The CSS will manage appointment check-ins, coordinate with the team on discharge information, greet clients, and keep the lobby organized while prioritizing vaccines, wellness and retail needs.

CityVet supports its people with benefits such as 401(k) with match, HSA, paid time off, paid holidays, parental leave,

Formación

• At least 18 years of age.
• Experience working in the veterinary field preferred.
• Occasional weekends may be required.

Responsabilidades

• Manage appointment check-ins, book new appointments and coordinate discharge information for grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Understand, communicate, and prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to maintain an efficient schedule.
• Greet and welcome all clients entering the clinic, notify of delays, care for clients during wait times, and inform staff of arrivals.

Conocimientos

Customer service

Communication

Descripción del empleo

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first friendly face for clients, handling phone and in-person interactions to ensure a smooth visit. The CSS will manage appointment check-ins, coordinate with the team on discharge information, greet clients, and keep the lobby organized while prioritizing vaccines, wellness and retail needs.

CityVet supports its people with benefits such as 401(k) with match, HSA, paid time off, paid holidays, parental leave,