Client Service Specialist — Flexible Hours & Vet Care

CityVet; Morrison (CO); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with match

Health Savings Account

Paid time off

Descripción de la vacante

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, ensuring a positive experience and building relationships that turn clients into loyal brand advocates.

In this role, you will manage appointments, educate clients, and help maintain smooth clinic operations. The position offers a pay range of $20–$24 per hour and benefits designed to support team members’ well-being.

Formación

• Must have customer service experience in a fast-paced environment.
• Experience working in a veterinary setting is preferred.
• Must be at least 18 years of age at time of hire.

Responsabilidades

• Manage appointment check-ins, book new appointments, and coordinate with the team on discharge information for grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite and retail needs to ensure a productive schedule.
• Greet and welcome clients at the clinic, manage delays, and assist clients during their wait.

Conocimientos

Customer service experience

Experience in veterinary field

Weekend availability

18+ years old

Descripción del empleo

CityVet Highlands Ranch is seeking a Client Service Specialist to be the first point of contact for clients, ensuring a positive experience and building relationships that turn clients into loyal brand advocates.

In this role, you will manage appointments, educate clients, and help maintain smooth clinic operations. The position offers a pay range of $20–$24 per hour and benefits designed to support team members’ well-being.