Client Service Specialist - In-Person Receptionist (Evenings/Weekends)

H&R Block, Inc.; Hanford (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In-person role handling client check-in, scheduling, and document intake, working with tax professionals to ensure smooth daily operations.

The position supports evenings and weekends during tax season and offers a pathway into tax preparation or office leadership with training and support. Strong communication and a client-centric approach are essential.

Qualifications

• Fast-paced, client-centric environment experience required.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Proficiency with basic computer tools (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and set a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including document scanning.
• Maintain organized, clean office for a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with discretion.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is hiring a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. In-person role handling client check-in, scheduling, and document intake, working with tax professionals to ensure smooth daily operations.

The position supports evenings and weekends during tax season and offers a pathway into tax preparation or office leadership with training and support. Strong communication and a client-centric approach are essential.