Client Service Specialist - Fast-Growth Vet Practice

Polk Street Animal Hospital; San Francisco (CA); On-site; USD 27,552 - 37,195; Full time

Benefits offered by this job

Health insurance

401(k) matching

Flexible Spending Account

Tuition Support Program

Paid Time Off

Discounted lab work for employee pets

Quarterly Team Rewards Bonus Program

Job summary

A veterinary hospital in San Francisco is seeking a Client Service Representative. This full-time role offers $20–$27 per hour based on experience and a comprehensive benefits package, including health insurance, 401(k) matching, and tuition support. Candidates should possess strong organizational and communication skills, and have a passion for veterinary medicine. Join a dedicated team and make a difference in pet care.

Qualifications

• 1 year of veterinary client service experience is preferred but not required.
• Self-motivated and enthusiastic team player.

Responsibilities

• Greet clients and differentiate between routine and emergency cases.
• Schedule appointments and manage medical records.
• Process payments and explain invoices to clients.

Skills

Strong organizational skills

Excellent telephone communication skills

Excellent in-person communication skills

Ability to stay calm under pressure

Compassion for clients and animals

Job description

A veterinary hospital in San Francisco is seeking a Client Service Representative. This full-time role offers $20–$27 per hour based on experience and a comprehensive benefits package, including health insurance, 401(k) matching, and tuition support. Candidates should possess strong organizational and communication skills, and have a passion for veterinary medicine. Join a dedicated team and make a difference in pet care.