Veterinary Client Experience Specialist

Lakefield Veterinary Group; Beaverton (OR); On-site; USD 17,672 - 25,170; Full time

Job summary

A veterinary clinic is seeking a Customer Service Representative to enhance client engagement, schedule visits, and support the veterinary medical team. The role requires effective communication and multitasking abilities in a busy environment. Ideal candidates will have a high school diploma and prior experience in customer service or retail. This full-time position offers a starting wage of $15.55 per hour, involves a variety of tasks supporting client and pet care, and promotes a culture of teamwork and collaboration.

Qualifications

• 1+ years experience in retail sales or customer service preferred.
• Experience in a medical facility desired.
• Strong attention to detail and high level of accuracy.

Responsibilities

• Actively recruit new clients and promote hospital services.
• Schedule client visits and drive the flow of clients and pets.
• Ensure communication with clients and coordination of pet care.

Skills

Effective customer service principles

Basic knowledge of medical terminology

Proficiency with Microsoft Office Suite

Communication skills

Customer relations and interpersonal skills

Organizational and time management skills

Attention to detail

Education

High School Diploma or GED

Job description

A veterinary clinic is seeking a Customer Service Representative to enhance client engagement, schedule visits, and support the veterinary medical team. The role requires effective communication and multitasking abilities in a busy environment. Ideal candidates will have a high school diploma and prior experience in customer service or retail. This full-time position offers a starting wage of $15.55 per hour, involves a variety of tasks supporting client and pet care, and promotes a culture of teamwork and collaboration.