Client Services Receptionist – Tax Season, In-Person

H&R Block, Inc.; Sebastian (FL); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

H&R Block in Sebastian, FL is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office. You will manage client check-in, schedule appointments, answer calls, and support daily operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and discretion with confidential information. Evening and weekend availability during tax season is required, with opportunities to grow into tax preparation or

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Interpersonal communication

Fast-paced environment

Multitasking

Attention to detail

Office software proficiency

Evenings/weekends availability

Formation

High school diploma/GED

Outils

Microsoft Office

Scheduling systems

Teams

Description du poste

H&R Block in Sebastian, FL is seeking a seasonal Client Service Professional / Receptionist who will be the welcoming face of the office. You will manage client check-in, schedule appointments, answer calls, and support daily operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and discretion with confidential information. Evening and weekend availability during tax season is required, with opportunities to grow into tax preparation or