Client Service Receptionist — Help Clients & Schedule

H&R Block; Nashville (IN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional/Receptionist to wow clients now and in the future. You’ll greet clients, answer phones, and match customers with the best tax professional for their needs.

You’ll also help schedule appointments, maintain a welcoming office, and complete other duties as assigned. Prior customer service experience and the ability to adapt to a fast-paced environment are preferred for success.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Phone etiquette

MS Office

Organizational skills

Education

High school diploma or equivalent

Job description

H&R Block seeks a seasonal Client Service Professional/Receptionist to wow clients now and in the future. You’ll greet clients, answer phones, and match customers with the best tax professional for their needs.

You’ll also help schedule appointments, maintain a welcoming office, and complete other duties as assigned. Prior customer service experience and the ability to adapt to a fast-paced environment are preferred for success.